Dr. Ron Harrison — January 7, 2026

Source: Corrected SRT — GTBOP_Transcript_2026-01-07_IndustryOverview_Harrison.srt (1321 blocks)
Archive Package: GTBOP_Archive_Summary_2026-01-07_IndustryOverview_Harrison.md


Matching Exercise 1: Global Pests and Their Significance

Timestamp Reference: 27:10 – 39:00 (primary coverage area)
Type: Species ID / Public Health Impact

Instructions: Match each pest in Column A with its significance as described by Dr. Harrison in Column B.

#Column AColumn B
1Housefliesa) Leading cause of asthma in inner-city housing
2Mosquitoesb) Caused fatalities in nursing homes when patients could not call for help
3Cockroachesc) Number one disease transmitter in the United States
4Rodentsd) Number one global pest; driven by sanitation and cultural issues in developing countries
5Fire antse) CDC recommends pregnant women avoid contact
6Ticksf) 1–2 million deaths annually from transmitted diseases (malaria, chikungunya, dengue, Zika)
g) Primary structural pest in tropical and subtropical moisture-rich regions
h) Population increased in Atlanta as an invasive Asian species

Answer Key:
1 → d, 2 → f, 3 → a, 4 → e, 5 → b, 6 → c

Distractors: g (termites — mentioned separately in the structural damage discussion), h (needle ants — discussed in the invasive species section)

Source in transcript: Blocks ~380–545, public health pests and global pest ranking discussions


Matching Exercise 2: Industry Challenges and Examples

Timestamp Reference: 50:30 – 1:09:00 (primary coverage area)
Type: Concept / Example Matching

Instructions: Match each industry challenge in Column A with the specific example Dr. Harrison used to illustrate it in Column B.

#Column AColumn B
1Technology creating new fraud risksa) Marmorated stink bug populations now being managed by Carolina Wrens
2Low barrier to entry for competitorsb) Women in Orkin’s marketing department admitted they would not want their daughters in pest control
3Labor recruitment stigmac) Egyptian technicians copied barcodes and completed reports from McDonald’s
4Regulatory inconsistency across countriesd) Former branch manager started own business, earning the same in 3 days as a full-time manager salary
5Invasive species reaching natural equilibriume) Using an unregistered IGR in Egypt would have “no consequences” vs. criminal penalties in the U.S.
6Customer cancellation triggersf) Kazakhstan technicians reverted to spraying immediately after 4-hour IPM training
g) Customers most likely to cancel when their regular technician quits
h) German company’s monitoring equipment turned a 5 tin cat into a 30 product

Answer Key:
1 → c, 2 → d, 3 → b, 4 → e, 5 → a, 6 → g

Distractors: f (IPM adoption challenge — discussed in the training section), h (technology cost-benefit — discussed in the economics section)

Source in transcript: Blocks ~695–1090, industry challenges and examples throughout the second half of presentation


Matching Exercise 3: Career Opportunities and Operational Details

Timestamp Reference: 39:00 – 50:00 (primary coverage area)
Type: Role / Description Matching

Instructions: Match each career area or operational role in Column A with the detail Dr. Harrison provided about it in Column B.

#Column AColumn B
1Residential salesa) Orkin expanded from 4–5 technicians per manager to 8–10
2Service technicians (Orkin Pros)b) Private consultants like pest control 360 auditing companies like Nabisco and Campbell’s
3Leadership / Service managementc) Revenue generation increased from ~6,000 to 15,000–$20,000 per month
4Quality assuranced) COVID-19 shifted Covington call center staff to work-from-home in one week
5Franchise ownershipe) Multimillion-dollar operations in Kazakhstan, Republic of Georgia, Egypt, Indonesia, Chile
6Government relationsf) Interaction with ASPCRO at annual meetings where regulators review compliance
g) Harrison referenced Dan Suiter’s Port of Savannah research as marketing material

Answer Key:
1 → d, 2 → c, 3 → a, 4 → b, 5 → e, 6 → f

Distractor: g (marketing — discussed as a separate opportunity area)

Source in transcript: Blocks ~548–695, career opportunities and operational details discussion


Generated for UGA Center for Urban Agriculture / GTBOP Moodle Course Activities
Source: Corrected SRT (1321 blocks) + Archive Package